Support and Helpdesk

IP Focus has a 1800 helpdesk support service to provide rapid technical response to support clients. A range of support models are available.

  • Time and materials ad hoc service
  • Bulk purchase of block time
  • Monthly or yearly support contracts
  • Remote telephone support

Remote VPN support for video and IP networks Real time monitoring and notification for Video and IP Networks Fully managed video and network service

As customers have varying levels of in-house expertise and expectations, IP Focus are flexible in offering support services that fits best with our customer requirements.

Please click here for our support brochure